Privacy Policy

What information do we collect?
We collect information from you when you subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

How Your Information Will be Used?
• To contact you following the form you filled out.
• To send periodic emails
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Your Consent
By using our site, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Shipping Agreement

Our business hours are Sunday through Saturday from 8:00 am to 8:00 pm CST. All orders received before 3:00 pm are expected to be processed and shipped the same day, any orders placed after 3:00 pm will be processed the next day. Any orders placed on United States federal holidays will be processed the next day. Please Click Here to View United States Federal Holidays. Once shipped, orders arrive within the time frame selected on the order form. Standard delivered (approx. 2-3 days).

Refund Policy

Due to the nature of our products, all sales are final and no refunds will be issues. Exchanges are available on a case by case basis. If you feel you have received a product that is defective, please contact us within 10 calendar days from the date of purchase. Any exchange request after 10 calendar days will not be honored. We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. According to the Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle and trying it on. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution. Note that perming, coloring, lifting, rinsing, removing the hair from the weft or otherwise processing the hair voids ALL EXCHANGE AND REPLACEMENT guarantees.

Security

We have taken into consideration the full spectrum of security that needs to be implemented within our business operations and on our website. We maintain 100% compliance with the United State law. We utilize secure & protected gateways across our entire website.

If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released.